{"id":3892,"date":"2025-03-27T16:26:00","date_gmt":"2025-03-27T15:26:00","guid":{"rendered":"https:\/\/pv-bizum-web-corporativa-wordpress-es-stg.servidortemporal.net\/articulos\/bizum-no-recibido-2\/"},"modified":"2026-11-04T16:03:33","modified_gmt":"2026-11-04T15:03:33","slug":"bizum-no-recibido","status":"publish","type":"articulo","link":"https:\/\/pv-bizum-web-corporativa-web-stg.servidortemporal.net\/es\/en\/articulos\/bizum-no-recibido\/","title":{"rendered":"What to do if I cannot receive Bizum?"},"content":{"rendered":"<section\r\n    class=\"m06-singles-hero m06-singles-hero--individuals m06-singles-hero--border-rounded\"\r\n    id=\"m06-6af74ed80a627\"\r\n    aria-label=\"Hero del art\u00edculo\"\r\n>\r\n    <div class=\"container\">\r\n        <div class=\"m06-singles-hero__card\">\r\n\r\n            \r\n                            <ul class=\"m06-singles-hero__labels\" aria-label=\"Categor\u00edas\">\r\n                                            <li class=\"m06-singles-hero__label\">Art\u00edculo<\/li>\r\n                                            <li class=\"m06-singles-hero__label\">Particulares<\/li>\r\n                                            <li class=\"m06-singles-hero__label\">Particulares<\/li>\r\n                                    <\/ul>\r\n            \r\n            \r\n            <h1 class=\"m06-singles-hero__title\">What to do if I cannot receive Bizum?<\/h1>\r\n\r\n            \r\n            <div class=\"m06-singles-hero__meta\" role=\"list\" aria-label=\"Informaci\u00f3n del art\u00edculo\">\r\n\r\n                                    <div class=\"m06-singles-hero__meta-item\" role=\"listitem\">\r\n                        \r\n                        <span class=\"m06-singles-hero__meta-icon\" aria-hidden=\"true\">\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"16\" viewBox=\"0 0 10 16\" fill=\"none\">\r\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0 0.8C0 0.3584 0.3584 0 0.8 0H2.4H7.2H8.8C9.2416 0 9.6 0.3584 9.6 0.8C9.6 1.2416 9.2416 1.6 8.8 1.6V4.8256C8.8 5.5376 8.484 6.2128 7.9368 6.6688L6.3392 8L7.9368 9.3312C8.484 9.7872 8.8 10.4624 8.8 11.1744V14.4C9.2416 14.4 9.6 14.7584 9.6 15.2C9.6 15.6416 9.2416 16 8.8 16H7.2H2.4H0.8C0.3584 16 0 15.6416 0 15.2C0 14.7584 0.3584 14.4 0.8 14.4V11.1744C0.8 10.4624 1.116 9.7872 1.6632 9.3312L3.2608 8L1.6632 6.6688C1.116 6.2128 0.8 5.5376 0.8 4.8256V1.6C0.3584 1.6 0 1.2416 0 0.8ZM7.2 12.8H2.4V11.1744C2.4 10.9376 2.5056 10.712 2.688 10.56L4.288 9.22642C4.5848 8.97922 5.0152 8.97922 5.312 9.22642L6.912 10.56C7.0944 10.712 7.2 10.9376 7.2 11.1744V12.8ZM5.6 1.6H7.2V3.2V4.8256C7.2 4.9576 7.1672 5.0856 7.1072 5.2H2.4928C2.4328 5.0856 2.4 4.9576 2.4 4.8256V3.2V1.6H4H5.6Z\" fill=\"currentColor\"\/>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <span class=\"m06-singles-hero__meta-label\">\r\n                            <span class=\"m06-singles-hero__meta-key\">Tiempo de lectura:<\/span>\r\n                            <span class=\"m06-singles-hero__meta-value\">\r\n                                4 min                            <\/span>\r\n                        <\/span>\r\n                    <\/div>\r\n                \r\n                                    <div class=\"m06-singles-hero__meta-item\" role=\"listitem\">\r\n                        \r\n                        <span class=\"m06-singles-hero__meta-icon\" aria-hidden=\"true\">\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"16\" viewBox=\"0 0 15 16\" fill=\"none\">\r\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M2.4 16H12C13.328 16 14.4 14.9256 14.4 13.6V8V5.1032C14.4 4.5168 14.184 3.9504 13.8 3.5112L12.48 2.024L11.448 0.8336C10.992 0.304 10.328 0 9.632 0H7.2H2.4C1.072 0 0 1.0744 0 2.4V13.6C0 14.9256 1.072 16 2.4 16ZM10.24 1.8776L11.272 3.0768L12.6 4.5728C12.728 4.7192 12.8 4.908 12.8 5.1032V8V13.6C12.8 14.0416 12.44 14.4 12 14.4H2.4C1.96 14.4 1.6 14.0416 1.6 13.6V2.4C1.6 1.9584 1.96 1.6 2.4 1.6H7.2H9.632C9.864 1.6 10.088 1.7016 10.24 1.8776ZM9.82426 7.70402C10.0963 7.36002 10.0483 6.85682 9.70426 6.57842C9.36026 6.30002 8.85626 6.35282 8.57626 6.69602L6.58426 9.16002L5.80026 8.27202C5.51226 7.94002 5.00026 7.90722 4.67226 8.19922C4.33626 8.49122 4.30426 8.99682 4.60026 9.32802L6.00826 10.928C6.16026 11.1056 6.39226 11.2048 6.62426 11.2C6.85626 11.1952 7.08026 11.0864 7.23226 10.904L9.82426 7.70402Z\" fill=\"currentColor\"\/>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <span class=\"m06-singles-hero__meta-label\">\r\n                            <span class=\"m06-singles-hero__meta-key\">Publicaci\u00f3n:<\/span>\r\n                            <span class=\"m06-singles-hero__meta-value\">27\/3\/25<\/span>\r\n                        <\/span>\r\n                    <\/div>\r\n                \r\n                                    <div class=\"m06-singles-hero__meta-item\" role=\"listitem\">\r\n                        \r\n                        <span class=\"m06-singles-hero__meta-icon\" aria-hidden=\"true\">\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\r\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.56776 11.8301L4.10163 11.9543C4.61193 12.0721 5.10773 11.7485 5.21015 11.2319C5.31257 10.7152 4.98174 10.2004 4.47234 10.0825L1.84653 9.4743C1.37611 9.36553 0.910222 9.63293 0.764292 10.0952L0.0446166 12.374C-0.113096 12.8752 0.160635 13.4218 0.655525 13.5968C1.15132 13.7708 1.68066 13.5061 1.83837 13.0058L1.91722 12.7556C3.01849 14.2521 4.495 15.1694 5.69326 15.5909C7.18336 16.1157 9.37774 16.2744 11.4942 15.2165C13.6178 14.1551 14.8224 12.2434 15.2947 10.7451C15.4533 10.2448 15.1796 9.69728 14.6847 9.52325C14.1889 9.34831 13.6595 9.61298 13.5018 10.1142C13.1483 11.2328 12.2247 12.6912 10.6313 13.488C9.03059 14.2875 7.36374 14.1642 6.2661 13.778C5.42406 13.4816 4.3808 12.8435 3.56776 11.8301ZM10.8992 5.91748C10.3898 5.79965 10.0599 5.28479 10.1623 4.76813C10.2648 4.25146 10.7606 3.92787 11.2699 4.0457L11.8047 4.16988C10.9908 3.15649 9.94752 2.51837 9.10639 2.22196C8.00784 1.83582 6.34189 1.71255 4.7412 2.51202C3.14686 3.30877 2.22325 4.76722 1.87066 5.88576C1.71295 6.38702 1.18271 6.65169 0.687817 6.47675C0.192926 6.30272 -0.0808042 5.75523 0.0769081 5.25488C0.550045 3.75655 1.75464 1.84489 3.87741 0.783456C5.99384 -0.27435 8.18821 -0.115724 9.67832 0.409099C10.8775 0.83059 12.354 1.74881 13.4544 3.24442L13.5332 2.99424C13.6918 2.49389 14.2212 2.22921 14.7161 2.40325C15.2119 2.57819 15.4847 3.12477 15.327 3.62602L14.6082 5.90479C14.4623 6.36707 13.9964 6.63447 13.526 6.5257L10.8992 5.91748Z\" fill=\"currentColor\"\/>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <span class=\"m06-singles-hero__meta-label\">\r\n                            <span class=\"m06-singles-hero__meta-key\">\u00daltima actualizaci\u00f3n:<\/span>\r\n                            <span class=\"m06-singles-hero__meta-value\">4\/11\/26<\/span>\r\n                        <\/span>\r\n                    <\/div>\r\n                \r\n            <\/div>\r\n\r\n            \r\n                                            <div class=\"m06-singles-hero__image-wrap\">\r\n                    <img fetchpriority=\"high\"\r\n                        class=\"m06-singles-hero__image\"\r\n                        src=\"https:\/\/pv-bizum-web-corporativa-web-stg.servidortemporal.net\/es\/wp-content\/uploads\/2026\/07\/16.-Como-funciona-Bizum_Previa-1.jpg\"\r\n                        alt=\"\"\r\n                         width=\"724\"                          height=\"483\"                         loading=\"eager\"\r\n                        decoding=\"async\"\r\n                    >\r\n                <\/div>\r\n            \r\n            \r\n            \r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n<section\r\n    class=\"m22-content-simple m22-content-simple--border-rounded\"\r\n    id=\"m22-section-0\"\r\n    aria-label=\"Contenido simple\"\r\n>\r\n    <div class=\"container\">\r\n\r\n        <div class=\"m22-content-simple__card\">\r\n\r\n            \r\n            \r\n            \r\n            <div class=\"m22-content-simple__content\">\r\n\r\n                \r\n                <div class=\"m22-content-simple__body\">\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__sidebar\">\r\n\r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__main\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__text\">\r\n                                <p class=\"wp-block-paragraph\">If you have arrived here it is because you cannot operate with Bizum or you have a Bizum not received and you want to know what has happened. First of all, don\u2019t worry, don\u2019t get overwhelmed and, above all, don\u2019t think \u201cWhat do I do now if I can\u2019t receive Bizum? Surely the solution is simpler than you think and in a matter of seconds you will be able to operate again with your favorite payment system.  <\/p>\n<p class=\"wp-block-paragraph\">Below, we explain what may have happened and how to solve each case.<\/p>\n\r\n                            <\/div>\r\n                        \r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n\n<section\r\n    class=\"m22-content-simple m22-content-simple--border-straight\"\r\n    id=\"m22-section-0\"\r\n    aria-label=\"Contenido simple\"\r\n>\r\n    <div class=\"container\">\r\n\r\n        <div class=\"m22-content-simple__card\">\r\n\r\n            \r\n            \r\n            \r\n            <div class=\"m22-content-simple__content\">\r\n\r\n                \r\n                <div class=\"m22-content-simple__body\">\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__sidebar\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__title-block\">\r\n                                <div class=\"m22-content-simple__title-row\">\r\n\r\n                                    \r\n                                                                            <div class=\"m22-content-simple__title\">\r\n                                            <p>Reasons why I can\u2019t receive Bizum<\/p>\n\r\n                                        <\/div>\r\n                                    \r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__main\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__text\">\r\n                                <p class=\"wp-block-paragraph\">If your contacts tell you they can\u2019t send you a Bizum, don\u2019t worry! The solution is as simple as checking if they can: <\/p>\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>You are not registered in Bizum.  <\/strong>In order to operate with Bizum you must have an account with one of our member banks, have activated your digital banking and installed your app. And then follow the registration steps indicated by your bank. <\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\">It is very important to keep in mind that you can only operate with Bizum if you have previously activated your account. So, if you have not yet registered, <a href=\"https:\/\/bizum.com\/es\/en\/banks\/\">check here<\/a> all the banks compatible with Bizum and follow the steps to register. Once you confirm your registration, you can now operate with Bizum!  <\/p>\n<ul class=\"wp-block-list\">\n<li><strong>You have recently changed banks.  <\/strong>If you have recently changed banks, it is important that you also request your cancellation in Bizum in the old one to be able to continue operating from your new bank. If you have not done so, it is possible that this is the reason why you cannot receive bizums. For this reason, we leave you in <a href=\"https:\/\/bizum.com\/es\/blog\/cambiar-bizum-de-banco\/\">this post<\/a> the complete guide on how to manage the change of Bizum from one account to another in a simple way.  <\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Now that you know the answers to the question \u201cWhy can\u2019t I receive Bizum? What are you waiting for to check your registration! <\/p>\n\r\n                            <\/div>\r\n                        \r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n\n<section\r\n    class=\"m22-content-simple m22-content-simple--border-straight\"\r\n    id=\"m22-section-1\"\r\n    aria-label=\"Contenido simple\"\r\n>\r\n    <div class=\"container\">\r\n\r\n        <div class=\"m22-content-simple__card\">\r\n\r\n            \r\n            \r\n            \r\n            <div class=\"m22-content-simple__content\">\r\n\r\n                \r\n                <div class=\"m22-content-simple__body\">\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__sidebar\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__title-block\">\r\n                                <div class=\"m22-content-simple__title-row\">\r\n\r\n                                    \r\n                                                                            <div class=\"m22-content-simple__title\">\r\n                                            <p>Possible reasons why you have a Bizum not received<\/p>\n\r\n                                        <\/div>\r\n                                    \r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__main\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__text\">\r\n                                <p class=\"wp-block-paragraph\">In case your Bizum linking is correct, i.e. you are 100% bizumer, there are two reasons why you may have a Bizum not received, but don\u2019t be alarmed, everything has a solution. Take a look at this list of examples and discover the answer to why you have an unreceived Bizum: <\/p>\n<ol class=\"wp-block-list\">\n<li><strong>Internet connection.<\/strong>  If you do not have Wi-Fi or you are in the dead zone of coverage, it is very possible that you have not received the notification from the bank with your bizum. It is not that you have a bizum not received, it is that you have not yet received the update! So, you just have to wait for the coverage to come back to see that deposit in your bank account.  <\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\">If once coverage is established it still does not appear\u2026 keep reading.<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Check that the movement has been performed correctly.<\/strong>  Sometimes, the sender thinks they have confirmed the transaction, but they are only halfway done. So the next step is to ask the sender to verify that the transaction is confirmed in their banking app and the money withdrawn from their account. Simple, isn\u2019t it?  <\/li>\n<li><strong>Check that the data are correctly entered.<\/strong>  On many occasions we encounter bizumers who, in a hurry, enter the phone number incorrectly. That is why it is normal that you have a bizum not received. Basically, because they have not sent it to you.  <\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">If the information is correct, don\u2019t worry, in a matter of minutes the bizum will be reflected in your bank account.<\/p>\n<p class=\"wp-block-paragraph\">And in case the data is wrong, ask the person who owes you the money to do the operation again, but now correctly. For your part, you will have to contact the person to whom you have sent the money by mistake to get it back (you can also check with your bank in which cases you can request the return of the transaction). <\/p>\n<p class=\"wp-block-paragraph\">As you can see, whatever your case, Bizum is a payment system that has the highest security standards and is based on the system of immediate transfers (SEPA), so your money is always kept in a secure environment and never remains in \u201cmoney limbo\u201d. It travels from account to account in less than 5 seconds. <\/p>\n\r\n                            <\/div>\r\n                        \r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n\n<section\r\n    class=\"m22-content-simple m22-content-simple--border-straight\"\r\n    id=\"m22-section-2\"\r\n    aria-label=\"Contenido simple\"\r\n>\r\n    <div class=\"container\">\r\n\r\n        <div class=\"m22-content-simple__card\">\r\n\r\n            \r\n            \r\n            \r\n            <div class=\"m22-content-simple__content\">\r\n\r\n                \r\n                <div class=\"m22-content-simple__body\">\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__sidebar\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__title-block\">\r\n                                <div class=\"m22-content-simple__title-row\">\r\n\r\n                                    \r\n                                                                            <div class=\"m22-content-simple__title\">\r\n                                            <p>And when in doubt\u2026 contact your bank.<\/p>\n\r\n                                        <\/div>\r\n                                    \r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__main\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__text\">\r\n                                <p class=\"wp-block-paragraph\">Finally, it is important to note that Bizum is a system offered directly by your bank. Therefore, the easiest thing to do is to contact your bank directly if you have any doubts. Although, as always, we will be happy to assist you.  <\/p>\n\r\n                            <\/div>\r\n                        \r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n","protected":false},"excerpt":{"rendered":"<p>If you have arrived here it is because you cannot operate with Bizum or you have a Bizum not received and you want to know what has happened. First of all, don&#8217;t worry, don&#8217;t get overwhelmed and, above all, don&#8217;t think &#8220;What do I do now if I can&#8217;t receive Bizum? Surely the solution is [&hellip;]<\/p>\n","protected":false},"featured_media":17394,"menu_order":0,"template":"","paises":[23],"perfil":[37,142],"tema":[],"class_list":["post-3892","articulo","type-articulo","status-publish","has-post-thumbnail","hentry","paises-es","perfil-particulares"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What to do if I cannot receive Bizum? - Bizum Espa\u00f1a<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What to do if I cannot receive Bizum? - Bizum Espa\u00f1a\" \/>\n<meta property=\"og:description\" content=\"If you have arrived here it is because you cannot operate with Bizum or you have a Bizum not received and you want to know what has happened. 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