{"id":3926,"date":"2022-11-09T09:59:03","date_gmt":"2022-11-09T08:59:03","guid":{"rendered":"https:\/\/pv-bizum-web-corporativa-wordpress-es-stg.servidortemporal.net\/articulos\/what-to-do-if-you-get-scammed\/"},"modified":"2026-11-04T16:04:38","modified_gmt":"2026-11-04T15:04:38","slug":"what-to-do-if-you-get-scammed","status":"publish","type":"articulo","link":"https:\/\/pv-bizum-web-corporativa-web-stg.servidortemporal.net\/es\/en\/articulos\/what-to-do-if-you-get-scammed\/","title":{"rendered":"Attention: What to do in case of being swindled?"},"content":{"rendered":"<section\r\n    class=\"m06-singles-hero m06-singles-hero--individuals m06-singles-hero--border-rounded\"\r\n    id=\"m06-6af75871e9c3a\"\r\n    aria-label=\"Hero del art\u00edculo\"\r\n>\r\n    <div class=\"container\">\r\n        <div class=\"m06-singles-hero__card\">\r\n\r\n            \r\n                            <ul class=\"m06-singles-hero__labels\" aria-label=\"Categor\u00edas\">\r\n                                            <li class=\"m06-singles-hero__label\">Art\u00edculo<\/li>\r\n                                            <li class=\"m06-singles-hero__label\">Particulares<\/li>\r\n                                            <li class=\"m06-singles-hero__label\">Particulares<\/li>\r\n                                            <li class=\"m06-singles-hero__label\">Seguridad y fraude<\/li>\r\n                                    <\/ul>\r\n            \r\n            \r\n            <h1 class=\"m06-singles-hero__title\">Attention: What to do in case of being swindled?<\/h1>\r\n\r\n            \r\n            <div class=\"m06-singles-hero__meta\" role=\"list\" aria-label=\"Informaci\u00f3n del art\u00edculo\">\r\n\r\n                                    <div class=\"m06-singles-hero__meta-item\" role=\"listitem\">\r\n                        \r\n                        <span class=\"m06-singles-hero__meta-icon\" aria-hidden=\"true\">\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"16\" viewBox=\"0 0 10 16\" fill=\"none\">\r\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0 0.8C0 0.3584 0.3584 0 0.8 0H2.4H7.2H8.8C9.2416 0 9.6 0.3584 9.6 0.8C9.6 1.2416 9.2416 1.6 8.8 1.6V4.8256C8.8 5.5376 8.484 6.2128 7.9368 6.6688L6.3392 8L7.9368 9.3312C8.484 9.7872 8.8 10.4624 8.8 11.1744V14.4C9.2416 14.4 9.6 14.7584 9.6 15.2C9.6 15.6416 9.2416 16 8.8 16H7.2H2.4H0.8C0.3584 16 0 15.6416 0 15.2C0 14.7584 0.3584 14.4 0.8 14.4V11.1744C0.8 10.4624 1.116 9.7872 1.6632 9.3312L3.2608 8L1.6632 6.6688C1.116 6.2128 0.8 5.5376 0.8 4.8256V1.6C0.3584 1.6 0 1.2416 0 0.8ZM7.2 12.8H2.4V11.1744C2.4 10.9376 2.5056 10.712 2.688 10.56L4.288 9.22642C4.5848 8.97922 5.0152 8.97922 5.312 9.22642L6.912 10.56C7.0944 10.712 7.2 10.9376 7.2 11.1744V12.8ZM5.6 1.6H7.2V3.2V4.8256C7.2 4.9576 7.1672 5.0856 7.1072 5.2H2.4928C2.4328 5.0856 2.4 4.9576 2.4 4.8256V3.2V1.6H4H5.6Z\" fill=\"currentColor\"\/>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <span class=\"m06-singles-hero__meta-label\">\r\n                            <span class=\"m06-singles-hero__meta-key\">Tiempo de lectura:<\/span>\r\n                            <span class=\"m06-singles-hero__meta-value\">\r\n                                4 min                            <\/span>\r\n                        <\/span>\r\n                    <\/div>\r\n                \r\n                                    <div class=\"m06-singles-hero__meta-item\" role=\"listitem\">\r\n                        \r\n                        <span class=\"m06-singles-hero__meta-icon\" aria-hidden=\"true\">\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"16\" viewBox=\"0 0 15 16\" fill=\"none\">\r\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M2.4 16H12C13.328 16 14.4 14.9256 14.4 13.6V8V5.1032C14.4 4.5168 14.184 3.9504 13.8 3.5112L12.48 2.024L11.448 0.8336C10.992 0.304 10.328 0 9.632 0H7.2H2.4C1.072 0 0 1.0744 0 2.4V13.6C0 14.9256 1.072 16 2.4 16ZM10.24 1.8776L11.272 3.0768L12.6 4.5728C12.728 4.7192 12.8 4.908 12.8 5.1032V8V13.6C12.8 14.0416 12.44 14.4 12 14.4H2.4C1.96 14.4 1.6 14.0416 1.6 13.6V2.4C1.6 1.9584 1.96 1.6 2.4 1.6H7.2H9.632C9.864 1.6 10.088 1.7016 10.24 1.8776ZM9.82426 7.70402C10.0963 7.36002 10.0483 6.85682 9.70426 6.57842C9.36026 6.30002 8.85626 6.35282 8.57626 6.69602L6.58426 9.16002L5.80026 8.27202C5.51226 7.94002 5.00026 7.90722 4.67226 8.19922C4.33626 8.49122 4.30426 8.99682 4.60026 9.32802L6.00826 10.928C6.16026 11.1056 6.39226 11.2048 6.62426 11.2C6.85626 11.1952 7.08026 11.0864 7.23226 10.904L9.82426 7.70402Z\" fill=\"currentColor\"\/>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <span class=\"m06-singles-hero__meta-label\">\r\n                            <span class=\"m06-singles-hero__meta-key\">Publicaci\u00f3n:<\/span>\r\n                            <span class=\"m06-singles-hero__meta-value\">9\/11\/22<\/span>\r\n                        <\/span>\r\n                    <\/div>\r\n                \r\n                                    <div class=\"m06-singles-hero__meta-item\" role=\"listitem\">\r\n                        \r\n                        <span class=\"m06-singles-hero__meta-icon\" aria-hidden=\"true\">\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\r\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.56776 11.8301L4.10163 11.9543C4.61193 12.0721 5.10773 11.7485 5.21015 11.2319C5.31257 10.7152 4.98174 10.2004 4.47234 10.0825L1.84653 9.4743C1.37611 9.36553 0.910222 9.63293 0.764292 10.0952L0.0446166 12.374C-0.113096 12.8752 0.160635 13.4218 0.655525 13.5968C1.15132 13.7708 1.68066 13.5061 1.83837 13.0058L1.91722 12.7556C3.01849 14.2521 4.495 15.1694 5.69326 15.5909C7.18336 16.1157 9.37774 16.2744 11.4942 15.2165C13.6178 14.1551 14.8224 12.2434 15.2947 10.7451C15.4533 10.2448 15.1796 9.69728 14.6847 9.52325C14.1889 9.34831 13.6595 9.61298 13.5018 10.1142C13.1483 11.2328 12.2247 12.6912 10.6313 13.488C9.03059 14.2875 7.36374 14.1642 6.2661 13.778C5.42406 13.4816 4.3808 12.8435 3.56776 11.8301ZM10.8992 5.91748C10.3898 5.79965 10.0599 5.28479 10.1623 4.76813C10.2648 4.25146 10.7606 3.92787 11.2699 4.0457L11.8047 4.16988C10.9908 3.15649 9.94752 2.51837 9.10639 2.22196C8.00784 1.83582 6.34189 1.71255 4.7412 2.51202C3.14686 3.30877 2.22325 4.76722 1.87066 5.88576C1.71295 6.38702 1.18271 6.65169 0.687817 6.47675C0.192926 6.30272 -0.0808042 5.75523 0.0769081 5.25488C0.550045 3.75655 1.75464 1.84489 3.87741 0.783456C5.99384 -0.27435 8.18821 -0.115724 9.67832 0.409099C10.8775 0.83059 12.354 1.74881 13.4544 3.24442L13.5332 2.99424C13.6918 2.49389 14.2212 2.22921 14.7161 2.40325C15.2119 2.57819 15.4847 3.12477 15.327 3.62602L14.6082 5.90479C14.4623 6.36707 13.9964 6.63447 13.526 6.5257L10.8992 5.91748Z\" fill=\"currentColor\"\/>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <span class=\"m06-singles-hero__meta-label\">\r\n                            <span class=\"m06-singles-hero__meta-key\">\u00daltima actualizaci\u00f3n:<\/span>\r\n                            <span class=\"m06-singles-hero__meta-value\">4\/11\/26<\/span>\r\n                        <\/span>\r\n                    <\/div>\r\n                \r\n            <\/div>\r\n\r\n            \r\n                                            <div class=\"m06-singles-hero__image-wrap\">\r\n                    <img fetchpriority=\"high\"\r\n                        class=\"m06-singles-hero__image\"\r\n                        src=\"https:\/\/pv-bizum-web-corporativa-web-stg.servidortemporal.net\/es\/wp-content\/uploads\/2026\/07\/14.-Que-hacer-en-caso-de-ser-estafado_previa-1.jpg\"\r\n                        alt=\"\"\r\n                         width=\"724\"                          height=\"483\"                         loading=\"eager\"\r\n                        decoding=\"async\"\r\n                    >\r\n                <\/div>\r\n            \r\n            \r\n            \r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n<section\r\n    class=\"m22-content-simple m22-content-simple--border-rounded\"\r\n    id=\"m22-section-0\"\r\n    aria-label=\"Contenido simple\"\r\n>\r\n    <div class=\"container\">\r\n\r\n        <div class=\"m22-content-simple__card\">\r\n\r\n            \r\n            \r\n            \r\n            <div class=\"m22-content-simple__content\">\r\n\r\n                \r\n                <div class=\"m22-content-simple__body\">\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__sidebar\">\r\n\r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__main\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__text\">\r\n                                <p><span style=\"font-weight: 400\">If you have arrived here, it is for two reasons: either because some evildoers have taken advantage of your goodwill and you want to know what to do, or because you want to take all possible measures to avoid being swindled. Whatever your case, today we are going to give you the keys to know how to do it   <\/span><span style=\"font-weight: 400\">what to do in case of being scammed<\/span><span style=\"font-weight: 400\"> online scam.<\/span><\/p>\n\r\n                            <\/div>\r\n                        \r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n\n<section\r\n    class=\"m22-content-simple m22-content-simple--border-straight\"\r\n    id=\"m22-section-0\"\r\n    aria-label=\"Contenido simple\"\r\n>\r\n    <div class=\"container\">\r\n\r\n        <div class=\"m22-content-simple__card\">\r\n\r\n            \r\n            \r\n            \r\n            <div class=\"m22-content-simple__content\">\r\n\r\n                \r\n                <div class=\"m22-content-simple__body\">\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__sidebar\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__title-block\">\r\n                                <div class=\"m22-content-simple__title-row\">\r\n\r\n                                    \r\n                                                                            <div class=\"m22-content-simple__title\">\r\n                                            <p>Be wary and you will be right<\/p>\n\r\n                                        <\/div>\r\n                                    \r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__main\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__text\">\r\n                                <p><span style=\"font-weight: 400\">Before we tell you <\/span><span style=\"font-weight: 400\">what to do in case of being swindled<\/span><span style=\"font-weight: 400\">We must talk about prevention, since this, dear Bizumer, is an essential factor in the world of cyber-scams. And believe it or not, scammers (who are very smart\u2026) take advantage of the lack of knowledge, any lack of awareness and even the good will of people to end up achieving their goal (your money).   <\/span><\/p>\n<p><span style=\"font-weight: 400\">Therefore, we ask you to pay special attention when you are asked for your banking information on the following occasions:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 Calls from organizations, usually known to you, asking you to update your banking information.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 Specials <\/span><i><span style=\"font-weight: 400\">last minute<\/span><\/i><span style=\"font-weight: 400\">unexpected prizes or a supposed emergency of a family member or friend that requires your attention.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 Alleged social security payments or government assistance in your favor for those who need your information\u2026<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 WhatsApp from a stranger stating that he \u201cmistakenly\u201d sent a Bizum and asks you to send it back to him.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 In online second-hand purchases that send requests instead of payments by Bizum.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">And a long etcetera of situations that cybercriminals invent to make you fall into their network and offer the information they need from you.<\/span><\/p>\n<h2>The security of Bizum<\/h2>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">As we said, scams occur mainly because cybercriminals take advantage of the ignorance or goodwill of users and end up getting them to send money proactively. That is why it is so important to always be alert and hesitate when dealing with strangers.   <\/span><\/p>\n<p><span style=\"font-weight: 400\">Regarding technical security issues, don\u2019t be in doubt. Especially not with Bizum. This is a service offered directly by your bank, which means that it has all the security systems offered by your bank. Every money transfer made through Bizum is ordered by your bank, which is in charge of authenticating the information.     <\/span><\/p>\n<p><i><span style=\"font-weight: 400\">* If you want to learn more about Bizum\u2019s security, click here. <\/span><\/i><a href=\"https:\/\/bizum.com\/seguridad\/\"><i><span style=\"font-weight: 400\">here<\/span><\/i><\/a><i><span style=\"font-weight: 400\">.<\/span><\/i><\/p>\n\r\n                            <\/div>\r\n                        \r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n\n<section\r\n    class=\"m22-content-simple m22-content-simple--border-straight\"\r\n    id=\"m22-section-1\"\r\n    aria-label=\"Contenido simple\"\r\n>\r\n    <div class=\"container\">\r\n\r\n        <div class=\"m22-content-simple__card\">\r\n\r\n            \r\n            \r\n            \r\n            <div class=\"m22-content-simple__content\">\r\n\r\n                \r\n                <div class=\"m22-content-simple__body\">\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__sidebar\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__title-block\">\r\n                                <div class=\"m22-content-simple__title-row\">\r\n\r\n                                    \r\n                                                                            <div class=\"m22-content-simple__title\">\r\n                                            <p>What to do in case of being swindled<\/p>\n\r\n                                        <\/div>\r\n                                    \r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                        \r\n                        \r\n                        \r\n                        \r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"m22-content-simple__main\">\r\n\r\n                        \r\n                                                    <div class=\"m22-content-simple__text\">\r\n                                <p><span style=\"font-weight: 400\">If you have nevertheless been cheated and want to know what your options are, let us tell you <\/span><span style=\"font-weight: 400\">what to do if you have been scammed<\/span><span style=\"font-weight: 400\"> if the payment tool you used was Bizum: <\/span> <\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 First of all, you should know that fraud is a crime typified within the criminal code, therefore it is necessary to resort to legal channels for its resolution.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 Therefore, the first step is to file a complaint with the law enforcement agencies. They will be in charge of following up your case.   <\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 Having used Bizum, you should know that it is as if you had made a traditional bank transfer. This means that we have registered all the movements and the data of the person who has received the money. This fact provides additional security when it comes to identify those people, who may at any given time abuse goodwill or ignorance.  <\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u2013 For our part, we will collaborate in the pursuit of the alleged fraudster, providing all the information of the movement when the competent authorities do so.  <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Now that you know what NOT to do to NOT be scammed and what to do if you are <\/span><span style=\"font-weight: 400\">what to do if you are scammed<\/span><span style=\"font-weight: 400\">Do not hesitate to share this information with your friends and family. The more people who are alert, the more difficult it will be for cybercriminals. <\/span><\/p>\n<\/li>\n<\/ul>\n\r\n                            <\/div>\r\n                        \r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;ve been taken advantage of by cybercriminals, take note of what to do if you&#8217;ve been scammed online as well as guidelines on how to avoid it.<\/p>\n","protected":false},"featured_media":17621,"menu_order":0,"template":"","paises":[23],"perfil":[37,142],"tema":[38],"class_list":["post-3926","articulo","type-articulo","status-publish","has-post-thumbnail","hentry","paises-es","perfil-particulares","tema-seguridad-y-fraude"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Attention: What to do in case of being swindled? 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