3 common doubts when managing your Bizum account solved

Don’t panic! This situation is very common, but do not leave it for tomorrow, we know each other… eh? To do this you must notify the bank with which you were registered that you have changed your mobile number so that they can update it in Bizum. And that’s it! In addition, to prevent your old phone number from remaining active until you notify the bank of the new one, we recommend that you process your deregistration before the change.

This clarification is for those bizumer couples who have decided not only to share their lives, but also their euros. The two people can associate their mobile number with the same IBAN, although this is also valid for two or more people who, without being a couple, share an account.

Another very common case is that you or your partner have two cell phones, the personal one and the work one, for example. In this case, each number can be associated to a different bank account because a phone number can only be assigned to a single account number (IBAN). Bizum, for the time being, does not fancy this polyamorous thing and prefers the traditional one-to-one.

We also have a solution. To do this, you must enter the application of the entity to which you want to go. When you are inside, when you try to access the Bizum area, you will see a message asking you if you want to switch from one bank to another. Voilà. You already have your phone number associated to your new account. This circumstance is more common than it seems, especially when we have several bank accounts. What you must be very clear about is that your mobile number can only be associated to one IBAN, but you can change to another of your accounts as many times as you need. In case you cancel your bank account, your Bizum cancellation will be processed by the bank you registered with and this can take a couple of days. But if you want the change to be immediate, the best thing to do is to manage the cancellation of your Bizum account beforehand. This way you can register with your new bank as soon as you have the account. These three are the most common queries. If you are new to Bizum, you may have more, so we recommend that you check our FAQs to find more answers or contact us if you have a question that does not appear there.