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Frequently asked questions
- Todo
- Particulares
- Entidades Sociales
- Empresas
Seguridad y fraude
Particulares
What should I do if I think I’ve been scammed?
Gather all available information, contact your bank, and file a report with the State Security Forces.
Seguridad y fraude
Particulares
Will Bizum ask me for my banking details?
Never share keys, passwords, or verification codes. Always access Bizum from your bank’s official app.
Seguridad y fraude
What should I check before confirming a transaction?
Review all the information, especially the recipient’s alias and the amount. If something doesn’t match, go back.
Seguridad y fraude
Particulares
Is Bizum safe?
Bizum operates within your bank’s app and relies on its security and authentication systems.