Attention: What to do in case of being swindled?

Before we tell you what to do in case of being swindledWe must talk about prevention, since this, dear Bizumer, is an essential factor in the world of cyber-scams. And believe it or not, scammers (who are very smart…) take advantage of the lack of knowledge, any lack of awareness and even the good will of people to end up achieving their goal (your money).

Therefore, we ask you to pay special attention when you are asked for your banking information on the following occasions:

• • – Calls from organizations, usually known to you, asking you to update your banking information.
  • – Specials last minuteunexpected prizes or a supposed emergency of a family member or friend that requires your attention.
  • – Alleged social security payments or government assistance in your favor for those who need your information…
  • – WhatsApp from a stranger stating that he “mistakenly” sent a Bizum and asks you to send it back to him.
  • – In online second-hand purchases that send requests instead of payments by Bizum.

  And a long etcetera of situations that cybercriminals invent to make you fall into their network and offer the information they need from you.

  The security of Bizum

As we said, scams occur mainly because cybercriminals take advantage of the ignorance or goodwill of users and end up getting them to send money proactively. That is why it is so important to always be alert and hesitate when dealing with strangers.

Regarding technical security issues, don’t be in doubt. Especially not with Bizum. This is a service offered directly by your bank, which means that it has all the security systems offered by your bank. Every money transfer made through Bizum is ordered by your bank, which is in charge of authenticating the information.

* If you want to learn more about Bizum’s security, click here. here.

If you have nevertheless been cheated and want to know what your options are, let us tell you what to do if you have been scammed if the payment tool you used was Bizum:

• • – First of all, you should know that fraud is a crime typified within the criminal code, therefore it is necessary to resort to legal channels for its resolution.
  • – Therefore, the first step is to file a complaint with the law enforcement agencies. They will be in charge of following up your case.
  • – Having used Bizum, you should know that it is as if you had made a traditional bank transfer. This means that we have registered all the movements and the data of the person who has received the money. This fact provides additional security when it comes to identify those people, who may at any given time abuse goodwill or ignorance.
  • – For our part, we will collaborate in the pursuit of the alleged fraudster, providing all the information of the movement when the competent authorities do so.

  Now that you know what NOT to do to NOT be scammed and what to do if you are what to do if you are scammedDo not hesitate to share this information with your friends and family. The more people who are alert, the more difficult it will be for cybercriminals.